Affordable IT Support Services Packages

IT support services prevent and resolve your IT related issues before any break in the business. These services are designed and available for every business, small or large, and proactively maintain and check your system or network to ensure continue smooth running of your business. IT support services provider work with your business as your long term IT partner. Their aim is to run your IT as painless and cost effective as possible.

Whether you want complete network support or second-line IT Support for existing staff, you must consider experienced and affordable IT support services package. Each IT support package offer a range of protection for every type of business requirement. The economical and efficient IT support packages are required to ensure complete cover to your IT infrastructure.

Network Management package

Network management package allow IT service provider to perform more in depth network security reviews that include firewall, VPN configuration settings and server protection. Network traffic analysis, complete network monitoring, hardware and software to check your network, all are reported under network management package. It covers monitoring anti-virus software and identifying any potential weak links before an infection takes place so that your network servers run at maximum efficiency.

Email Management package

Email management package is the complete solution for controlling and monitoring your emails. Email management package allows you to opt-in or opt-out from various mailing lists. It includes processing, storing and managing all emails in accordance with business processes and regulations. Every email passes through encryption, virus protection, anti-spamming and content filtering platforms. To block any email threat, secure email implementation is essential.

Disaster Recovery Service package

Disaster recovery service package cover all eventualities, whether damage through fire, flood, theft, hardware or system failure, or software corruption. All your business is stored off-site at a secure place. Disaster recovery service package include automated online backup at secure data centre and off-site replication of your system. The small and medium-sized businesses who are not sufficiently prepared to handle data loss, must consider disaster recovery service package.

Computer Network installation package

Computer network installation package is beneficial for IT professionals business to implement network solutions on multiple computers on a network. It includes complete installation of hard wiring to wireless routers, hubs and security devices to meet operational requirements. Computer network installation package covers network infrastructure, hardware installation & configuration, PC installation and applications software installation.

Benefits of availing IT support packages

• Through IT support package, your data is adequately protected and can be recovered if any data loss occurs.
• When any technical problem occurs, network technicians and helpdesk staff quickly fix problems.
• Getting IT support packages costs you less than hiring IT staff. It includes complete IT security and IT management advice that helps to grow your business.
• IT support packages also includes 24 hours phone, remotely or on-site support service.
• Advice for any network upgrade and installation of any component covers in IT service.
• It reduces the time to resolve IT issues by experienced network engineers and consultants.

Five Rivers Support provides you the facility to choose various level of IT support packages to match your budget. You just need to select the plan that best suits your business needs. Our highly qualified and experienced staff delivers highest levels of customer service. We provide end to end network design and installation, email management and complete data recovery service. Our all IT support packages are available with onsite hardware and software support, consultancy service, security audit, site survey and unlimited 9/6 helpdesk support.

IT Decommissioning, Server Upgrades and Migration services

Many companies offer IT support services to ensure an unbeaten, low risk, immediate upgrade and migration to the latest required Server and allow taking full benefit of all of the service capabilities. They provide all of the resources necessary for a smooth migration. It gives you greater flexibility to set things up your way. Whenever any business requires moving applications and data to another system for any reason, it should be done with imperative care.

Dedicated server Upgrades

Dedicated server upgrades have a solution for minimizing the impact of brute force attacks. The Server upgrades solutions provide the latest technological advances in dedicated server upgrades. Dedicated server upgrades include significantly updated processors and motherboards. Server upgrades and server migration services reduce management complexity & cost, maximize effectiveness and achieve higher service levels.

Exchange server upgrades

When companies decide Exchange server upgrades, they often redesign their storage infrastructure at the same time. You must examine the specific requirements for implementing each strategy to upgrade exchange server. It gives outstanding performance as you scale. In small organizations with only one server, the whole upgrade can be completed within few days.

Computer hardware upgrades

In order to improve productivity, you need to upgrade your computer hardware to run new software applications. It is necessary to research and determine the appropriate configurations based on the business requirement and environment for accurate and efficient computer server upgrades. Ineffective computer hardware upgrades may cause unexpected results.

Why businesses choose Server upgrades and migration services?

In competitive climate, companies need efficient, open and flexible IT infrastructure to achieve business goals. To grow any business, latest IT technologies are needed to acquire and install new systems. Also, server upgrades enhance performance and availability. This enables the business to take advantage of the features of latest technology.

You need to upgrade your IT platform to be competitive. Decommissioning server’s service is required due to aging hardware and need of modern technologies and services. All the data in the source server (old server) is replaced with the target server (new server). IT decommissioning services include the set of definite measures to properly destroy data on decommissioned servers.

Benefits of Server Upgrades and Migration Service

• Server upgrades improve asset utilization, and increase uptime.
• Resolve server down, corruption and data integrity problems.
• Applications need to be upgraded in order to leverage new functionality.
• Manages important data scattered across the organization.
• It helps in improving system availability.
• Some provide the facility to install latest Microsoft updates and service packs remotely.
• Server upgrades provides higher total performance of the system.

Fiverivers provide stable and highly available IT support services that includes help desk support, Network installation services, Onsite support management, Email list management services, Disaster recovery solutions, Server upgrades and server migration services. They provide the ability to move or upgrade your solution from a current server to a new dedicated server. They are specializing in monitoring Small business servers, Terminal servers’ and file and print servers and offer the best way to tackle your upgrade and migration needs. We have a dedicated server engineers that evaluate and executes the dedicated server upgrades.

Complete IT Support Services for UK business

IT support services help to overcome the software and hardware related problems to an enterprise. IT support service companies provides the professional and rapid solutions to all the customers. IT support services companies provide essential outsource services at a very reasonable cost for overall achievement of the goals of company. IT support service companies have intelligent team of IT support engineers to investigate and identify any problems and then resolve the issue same time. If a visit to site is required, the IT support helpdesk staff takes the action immediately.

There are many IT support service companies that are capable of providing an IT support services in UK. Fiverivers IT support service has over a decade in experience of a range of IT support services in UK. IT support service includes comprehensive solutions configured specifically with clients business needs in mind. Dedicated helpdesk team of Fiverivers IT support service is experienced engineers who resolve IT issues comprehensively with a focus on quality assurance. The operation of a remote access strategy enables many IT support services.

Onsite Support Maintenance

A team of qualified IT support mobile engineers visit client site within an agreed SLA. Fiverivers IT support service include both software and hardware onsite maintenance. IT support qualified engineers have an in depth knowledge of resolving both software and hardware related incidents. IT support services will depend on the level of SLA and problem can be resolved in very short duration. IT support service engineers can attend client’s site anywhere. IT support services include catalogue of common hardware faults and fixes. Team of engineers is well briefed before they set off to client site.

Asset Management

As an organization expands new software and hardware is purchased. Keeping track of all the assets can become a timely and costly experience. IT support services provide the services of asset management that facilitates hardware and software management, license compliance, regulatory compliance and security. Fiverivers IT support service facilitates the following functions very efficiently.

• Asset Audit – IT support service team visit to check complete hardware and software inventory that is entered in database.
• Full maintenance plan when new hardware or software is purchased
• Systems documentation ensures to keep inventory up to date with the changes made to systems environment
• Software license compliance to ensure that you have enough licenses to maintain your software usage.
• Maintain renewals, informing you in plenty of time when your subscriptions or support contracts are expiring

Service Desk

Fiverivers IT support service in UK consists of highly qualified technicians that are available 24/7 to assist with clients IT problems and queries. Fiverivers IT support has a number of IT support teams that specialize in different IT support service areas including server, network and applications so that once a call is logged, it can be passed to the specialized team to resolve the incident promptly. IT support service desk team has a number of 1st, 2nd and 3rd line analysts available and incidents are passed down the tiers according to the complexity of the issue. To maintain quality standards IT support service desk follows ITIL framework methodologies and best practice to deliver the IT support service. Fiverivers IT support service resolve over 90% of your problems remotely without the need for a site visit. IT support Service Company can be contacted through phone, email and web.

Support Tool

Fiverivers IT support service system provide a service desk tool used to record, track and to maintain all support calls taken from clients. The system provides functionality for incident, problem, service level agreements (SLA’s) and asset management for IT support services. For IT support clients only need their web browser to place a new support call or check on the status of an existing incident. As soon as an incident is logged into the support tool it is assigned to IT support service technical analyst for investigations.

Thus the Complete IT Support Services from www.fiveriverssupport.com are offered by many year experienced IT support professionals.

IT Support Services for Different Industries

The support area of Information Technology (IT) is very broad and it includes support services in networking and desktop support, Email Management, software support, Server & Network Management, system architecture, remote access, database administration, IT helpdesk, network and system administration and different other related support services and Information technology (IT) support and consultancy firms provide advice and support services to help you use IT to best serve your business goals.

If you are very new to IT field and have no previous experience of using IT for your industry, you can also get the help of an IT consultant, who will guide you in the best direction for your specific business in UK and you will get all the information on IT and its benefit for your business.Fiverivers have established and delivered quality IT support services and solutions across a spectrum of industries including education, legal, manufacturing, medical sectors across UK

Although our solutions vary in scope, best practice methodology has enabled us to specialize our services and deploy IT support solutions to industry sectors including:

• Educational (Schools, Colleges, Universities, Educational Suppliers, LEA’s, Portals)
• Legal (Solicitors, Media)
• Manufacturing (B2B, B2C, Production, Recycling)
• Medical (Research, Dental Healthcare)