Whenever a company faces any problem with its information technology system, then it needs to have support from an IT support service company which will provide them with professional solutions and help in reducing the costs of hardware as well as software across the enterprise.
Fiverivers offers a range of support options including telephone, on-site, and remote desktop services to provide the exact level of support cover all your needs. The computer support services can be tailored to meet the exact requirements on either a contract or ad-hoc basis.
Based on a bespoke Service Level Agreement, our engineers will ensure that the systems are running and have a proven track record that includes:
Fiverivers offers a range of support options including telephone, on-site, and remote desktop services to provide the exact level of support cover all your needs. The computer support services can be tailored to meet the exact requirements on either a contract or ad-hoc basis.
Based on a bespoke Service Level Agreement, our engineers will ensure that the systems are running and have a proven track record that includes:
- 365 days a year coverage for servers, networks, desktops etc
- Service level agreements to meet your requirements
- Helpdesk support – 9-6 or 24 hour
- Remote Access Support-Remote monitoring and administration
- On-site engineers-Return to service
- Support for installation, changes and moves
- Expert engineers
- Daily checks of Back ups, Anti Virus software and health check on the server(s).
Fiverivers has over a decade in experience of a range of IT support Solutions. The dedicated helpdesk team is experienced engineers who resolve IT issues comprehensively with a focus on quality assurance. We have refined and continue to develop these services in order to provide comprehensive solutions configured specifically with your business needs in mind.
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